Shipping and Delivery Policy
• Order processing:
The available pieces will be ready for processing within 1–2 business days, excluding Fridays. This timeframe does not include shipping and delivery.
• Delivery within Riyadh:
When choosing “Immediate Delivery”, confirmed orders arrive before 6 pm on the same day, and after that on the following day, depending on coverage and availability of product and delivery person.
• Delivery to other cities in the Kingdom of Saudi Arabia:
Delivery takes 1–4 business days.
• Delivery to the Gulf countries:
Delivery takes 3–7 business days.
• Delivery to the rest of the world:
Delivery takes 5–10 business days, and the customer is responsible for any customs duties or taxes imposed by the destination country.
• Advance booking:
If a product is pre-ordered, shipping and processing may take 14 to 21 days to reach the customer.
• Calculating shipping time:
It starts from the date the shipping company receives the order, and all timeframes are estimated.
• Seasons and shows:
Delivery times may increase during holidays, national days, promotions, peak periods, or when ordering multiple items.
• Force majeure circumstances:
In the event of unforeseen circumstances beyond our control, such as wars, conflicts, airport and border closures, flight suspensions, natural disasters, or government decisions, processing, shipping, and delivery may be delayed or temporarily suspended. In such cases, we cannot guarantee or provide a precise delivery date until the circumstances subside and shipping services return to normal. However, we remain committed to monitoring orders and keeping customers informed of any developments, without prejudice to their statutory rights.
• Order tracking:
The tracking number will be sent to the shipping company after the order is shipped. If it does not arrive, please contact us.
• Shipping in installments:
The order may be shipped in batches if the items are in different warehouses, and the shipping company may be changed to expedite delivery.
• Friday orders:
Preparation begins on the next working day, and shipping is scheduled according to the shipping company's schedule.
• Order reshipment:
If the shipment is returned due to non-receipt, it will be reshipped at a new fee borne by the customer.
At Java Boutique, we strive to prepare and deliver your orders as quickly as possible, and we thank you for your trust and understanding.
